Privacy Policy
Your privacy matters to us at Nevixa Zelina
Last Updated: January 15, 2025
Introduction and Overview
Welcome to Nevixa Zelina's comprehensive privacy policy. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data. This policy explains our practices regarding personal information when you use our day trading educational platform, access our learning resources, or engage with our services.
At Nevixa Zelina, we believe that privacy is a fundamental right. Whether you're exploring our trading strategies, participating in webinars, or using our learning programs, we want you to feel confident that your personal information is handled responsibly and in accordance with applicable privacy laws.
Key Principle: We collect only the information necessary to provide you with excellent educational services and trading insights. We never sell your personal data to third parties for marketing purposes.
Information We Collect
Personal Information You Provide
When you interact with our platform, you may choose to provide us with various types of information. This helps us deliver personalized educational content and support your trading education journey.
Automatically Collected Information
To enhance your experience and ensure our platform runs smoothly, we automatically collect certain technical information when you visit our website or use our services.
| Information Type | Purpose | Retention Period |
|---|---|---|
| Device information and browser type | Optimize content display and functionality | 90 days |
| IP address and location data | Security monitoring and regional content delivery | 180 days |
| Website usage patterns | Improve user experience and content relevance | 12 months |
| Course progress and engagement metrics | Track learning progress and completion rates | Duration of account plus 3 years |
How We Use Your Information
Your information serves several important purposes that directly benefit your learning experience. We use your data thoughtfully and only in ways that add value to your educational journey with us.
Educational Services
Communication and Support
We use your contact information to maintain important communications about your account, courses, and our services. This includes sending you confirmations for webinar registrations, notifying you about course schedule changes, and providing customer support when you need assistance.
Marketing Communications: We only send promotional content to users who have explicitly opted in to receive marketing messages. You can unsubscribe from marketing emails at any time while still receiving important account-related communications.
Platform Improvement
Aggregated and anonymized data helps us understand how our educational content performs and where we can make improvements. For example, if many students struggle with a particular concept, we might create additional explanatory materials or adjust our teaching approach.
Information Sharing and Disclosure
We maintain strict controls over who has access to your personal information. Your trust is paramount to us, and we never sell or rent your personal data to third parties for their marketing purposes.
Service Providers
We work with carefully selected service providers who help us operate our platform and deliver our educational services. These partners are bound by strict confidentiality agreements and can only use your information for specific purposes related to the services they provide to us.
Legal Requirements
In certain circumstances, we may be required to disclose your information to comply with legal obligations, respond to court orders, or protect the rights and safety of our users and the public. We will always review such requests carefully and provide only the minimum information required by law.
Business Transfers
If Nevixa Zelina undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We would notify you in advance of any such change and ensure that your privacy rights continue to be protected under the same standards.
Your Privacy Rights
You have significant control over your personal information. We respect your rights and provide multiple ways for you to manage your data and privacy preferences.
Access Your Data
Request a copy of all personal information we hold about you, including course progress, account details, and communication history.
Update Information
Correct or update your personal information at any time through your account settings or by contacting our support team.
Delete Your Account
Request complete deletion of your account and associated personal data, subject to certain legal retention requirements.
Control Communications
Manage your email preferences, unsubscribe from marketing messages, and choose which notifications you receive.
Data Portability
Request your personal data in a portable format that you can transfer to another service provider if desired.
Restrict Processing
Limit how we use your information while maintaining your account access and essential service functionality.
Exercising Your Rights: To exercise any of these rights, contact us at info@Thovexis.com or use the privacy controls in your account dashboard. We typically respond to privacy requests within 30 days and may need to verify your identity for security purposes.
Data Security and Protection
Protecting your personal information is one of our highest priorities. We implement multiple layers of security measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction.
Technical Safeguards
Administrative Safeguards
Our team follows strict access controls and security protocols. Only authorized personnel have access to personal information, and access is granted on a need-to-know basis. All team members undergo privacy and security training and are bound by confidentiality agreements.
Physical Safeguards
Our servers are hosted in secure data centers with 24/7 monitoring, biometric access controls, and environmental protections. These facilities meet stringent security standards and are regularly audited for compliance.
Your Role in Security: While we implement robust security measures, your account security also depends on your actions. Use strong, unique passwords, enable two-factor authentication when available, and avoid accessing your account from public computers or unsecured networks.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and protect our legitimate business interests. Our retention practices are designed to balance your privacy rights with practical business needs.
Automated Deletion
We've implemented automated systems to delete or anonymize personal information according to our retention schedules. This ensures that data isn't kept longer than necessary and reduces the risk of unauthorized access to outdated information.
International Data Transfers
As a South African company, we primarily store and process your data within South Africa. However, some of our service providers may be located in other countries, which means your information might be transferred internationally as part of our service delivery.
Transfer Safeguards
When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information. This includes using providers that comply with international privacy standards, implementing contractual protections, and ensuring that transferred data receives protection equivalent to what it would receive in South Africa.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and provide personalized content. You have control over how these technologies are used on your device.
Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Enable basic website functionality and security | Session or 1 year |
| Performance Cookies | Help us understand how visitors use our website | 2 years |
| Preference Cookies | Remember your settings and customize your experience | 1 year |
| Marketing Cookies | Deliver relevant advertisements and measure campaign effectiveness | 90 days to 2 years |
Managing Your Cookie Preferences
You can control cookies through your browser settings or our cookie preference center. Note that disabling certain cookies may affect website functionality and your user experience. Essential cookies cannot be disabled as they're necessary for basic website operation and security.
Children's Privacy
Our educational services are designed for adults interested in day trading and financial markets. We do not knowingly collect personal information from children under 16 years of age. If you're under 16, please do not provide any personal information on our website or through our services.
If we become aware that we've collected personal information from a child under 16, we will take immediate steps to delete that information from our systems. Parents or guardians who believe their child has provided us with personal information should contact us immediately.
Educational Content: While our platform is designed for adults, some educational content about financial literacy may be suitable for older teenagers. In such cases, we recommend parental supervision and guidance when accessing financial education materials.
Updates to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll notify you through email or by posting a prominent notice on our website.
How We Communicate Changes
We encourage you to review this privacy policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.
Contact Us About Privacy
If you have questions about this privacy policy or our data practices, we're here to help.
Email: info@Thovexis.com
Phone: +27312015165
Address: 13 Ayrton St, Cw3, Vanderbijlpark, 1900, South Africa
We typically respond to privacy inquiries within 48 hours during business days.